Data publikacji ogłoszenia: 20.03.2017
Nr Referencyjny: JO-1701-346362_99
- Miejsce pracy:
- Rodzaj pracy: inna
Zadania:
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources.
We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. Currently we are looking for:
Do you speak foreign languages? We have job for you! (m/f)
Responsibilities:
- Providing support for Business Clients via phone, email, chat
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Provide information about products and services
- Take orders, determine charges, and oversee billing or payments
- Build sustainable relationships of trust through open and interactive communication
- Refer customers to supervisors or more experienced employee
Requirements:
- Excellent knowledge one of the languages: German, French, Dutch, Spanish, Italian, Portuguese
- Knowledge of English language
- Customer orientation and ability to adapt/respond to different types of characters
- Proven customer support experience or experience as a client service representative
- Ability to multi-task, prioritise, and manage time effectively
- Knowledge of MS Office
We offer:
- Fair salary
- Friendly atmosphere
- Work in prestigious stable company
- Development opportunities
- Relocation package
- Benefits package (Multisport card, Life insurance, Medical package for Employees etc.)